Privacy Policy

Zaherba AI Assistant Mobile App

1. Introduction

Welcome to Zaherba AI Assistant ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the "App"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application.

2. Information We Collect

2.1 Personal Information

We may collect personally identifiable information that you voluntarily provide to us when you:

• Register for an account
• Use the AI chat features
• Contact customer support
• Provide feedback or suggestions

This information may include:

• Name and contact information
• WhatsApp number (for AI assistant integration)
• Chat messages and conversations with AI agents
• Account preferences and settings

2.2 Automatically Collected Information

When you use our App, we may automatically collect certain information about your device and usage patterns:

• Device information (model, operating system, unique device identifiers)
• App usage data and analytics
• Log files and crash reports
• Network information and IP address

3. How We Use Your Information

We use the collected information for the following purposes:

• Provide AI Assistant Services: To deliver personalized AI chat responses and WhatsApp integration
• Account Management: To create and manage your user account
• Customer Support: To respond to your inquiries and provide technical support
• App Improvement: To analyze usage patterns and improve our services
• Security: To detect, prevent, and address technical issues and security threats
• Legal Compliance: To comply with applicable laws and regulations

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

4.1 Service Providers

We may share information with trusted third-party service providers who assist us in:

• Cloud hosting and data storage
• AI processing and natural language understanding
• Analytics and app performance monitoring
• Customer support services

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication mechanisms
• Secure data centers and infrastructure

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Chat messages and conversation history may be retained to improve AI responses and provide continuity in your experience.

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your information in a structured format
• Opt-out: Opt-out of certain data processing activities

To exercise these rights, please contact us using the information provided below.

8. Children's Privacy

Our App is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately so we can delete such information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy in the App and updating the "Last Updated" date. Your continued use of the App after such modifications constitutes your acceptance of the updated Privacy Policy.

11. Third-Party Links and Services

Our App may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing any information.

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This Privacy Policy is effective as of May 21, 2026 and applies to all users of the Zaherba AI Assistant mobile application.